Hello I’m Gurmail

Cyber Security Expertise

With 15+ years of cybersecurity experience at industry leaders like Trend Micro, SentinelOne, Rackspace & Microsoft. I specialize in endpoint protection, cloud security, and threat detection—particularly across Cloud ecosystems. I’ve led initiatives that boosted security posture and cut incident response times by 40%, helping organizations build stronger resilience against evolving cyber threats.

Cloud Leader

Over 16 years of experience in building Cloud & SaaS growth initiatives for customers, partners and vendors.

I’ve helped enterprises adopt and secure cloud environments across AWS, Azure, and GCP environments driving measurable outcomes in both customer success and partner acceleration. I’ve led cloud transformation initiatives, built strategic alliances, and delivered secure, scalable solutions across Distribution, SI, Vendor and enterprise end-users

Realising Tech Alliances

Multi-cloud experience in building and accelerating growth for Global market leaders in Cyber Security, Cloud & SaaS companies. Launched net gain initiatives which helped markets explore new opportunities and add value across the tech supply chain. Leading people, process and technology through ambiguity to successful exponential bottom line growth. ​

Business Growth & Modern Commerce​​

Deep expertise in unlocking Super marketplaces, partner marketplaces and digital modern commerce.

Developing Marketplace business case, enabling leadership, field readiness, commercial program design, partner proposition & activation and integrating business results with Marketplace growth.

Worked with multiple global brands in delivering over $0.5 Billion+ USD in Marketplace business through operationalising success. Developed the Cloud Desk methodology which is today implemented across vendors and partners world wide.

Partner Ecosystem Acceleration

I’ve built scalable programs that have tripled partner-sourced pipeline and driven 40% year-over-year growth in joint revenue. At companies like Ingram Micro, Microsoft and Trend Micro. I’ve launched global partner initiatives, enabled MSSPs, GSIs, and cloud-native partners, and streamlined routes to market via cloud marketplaces and co-sell platforms.

My approach blends strategic alignment with hands-on execution—empowering partners to go to market faster, win bigger deals, and deliver greater customer value through integrated, outcome-driven solutions.

Operationalising Customer success

Operationalised customer success at scale—driving 95%+ retention rates and accelerating time-to-value across cloud and cybersecurity solutions with Global brands. I’ve led cross-functional programs that align onboarding, adoption, and renewal motions with customer outcomes.

By integrating success metrics, automation, and proactive engagement into the customer journey, I’ve helped reduce churn by 30%, boost NPS scores, and turn customers into advocates—ensuring long-term value and measurable impact from their cloud and security investments.